Self-referral
Our proposed model would allow direct self-referral once the service opens.
Getting Support
Referrals &
Referrals &
assessment.
No exam. No interrogation. No clipboard of doom.
Our future approach starts with understanding what is going on.
How referrals work
There isn't one
There isn't one
correct way in.
Another organisation
Other organisations may be able to refer, under agreed arrangements after launch.
A professional
Professionals may be able to make referrals when appropriate consent and information-sharing arrangements exist.
A mate finally loses patience
Friends or family may encourage someone to seek help, but we would still need to respect the person's wishes, confidentiality and appropriate consent.
All routes are welcome.
Then what?
We would start with
We would start with
a conversation.
That is how we would want the first conversation to begin.
What's going on?
We'd begin with the immediate situation, not somebody's entire autobiography.
What's already helping?
We wouldn't assume everything is broken.
What needs to change?
We would explore the person's goals, needs, and whether VB could appropriately help.
Assessment
Can I
Can I
fail it?
Nope.
This isn't school.
No pass marks. No trick questions. It is an assessment of circumstances, not human worth.
The proposed assessment would consider the situation — not a person's worth.
Another common question
Do I need to tell you
Do I need to tell you
everything?
Absolutely not.
Trust takes time.
Once the service opens, we intend to explain what information is necessary, why it is needed and how it can be shared safely.
And if VB isn't the right fit?
We'll
We'll
tell you.
We do not intend to pretend we can do everything.
After launch, if another service is better placed to help, our aim will be to explain that honestly and discuss appropriate signposting or referrals, with relevant information-sharing safeguards.
Useful beats impressive.
The bottom line
We don't assess
We don't assess
your worth.
When operational, the proposed process would assess circumstances, explore suitable support and agree the next sensible step.
Person first. Situation second. Paperwork somewhere after that.